Shipping policy

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Shipping & Returns: Your Journey with Maison Amar

Elevating Your Experience

Swift Shipping

Within 24 Hours: Once you’ve chosen your timepiece, Maison Amar springs into action. Your order ships within 24 business hours — no waiting around; your wrist deserves elegance now.

Free & Fast: Enjoy free standard shipping on most Maison Amar orders. Because elegance shouldn’t come with extra fees.

International Taxes & Duties

Transparent Guidelines: Your order may be subject to import duties and taxes, typically around 20% of the merchandise value but varying by country. Please contact your local customs office for details.

Our Promise: Maison Amar cannot control these charges, but we promise to make your journey as smooth as possible. You’ll be responsible for any customs clearance fees — we’ll handle the rest.

Order Information & Concerns

Change Requests: Need to modify your order? Contact us immediately. Once processed by our warehouse, changes become difficult.

Order Status: “Unfulfilled” means we’ve received your order. Once it ships, you’ll receive a tracking number and see “Fulfilled.”

Order Cancellation: If your order was unexpectedly canceled, our fraud filter may have acted cautiously. If not the case, please try PayPal — it’s secure and simple.

Watch Specs & Warranty

Precision & Quality: Our watches are crafted with uncompromising attention to precision and durability.

Water Resistance: Designed to withstand daily use, including minor water exposure.

Genuine Leather Straps: Made from high-quality leather for comfort and longevity.

Clarity & Protection: Hardened mineral crystal glass ensures clarity and resilience.

Two-Year Warranty: Maison Amar stands behind its craftsmanship. If a manufacturing issue arises, we’ll repair or replace your watch — hassle-free. Keep your receipt.

Returns Questions

Free Returns: Any brand-new Maison Amar product can be returned within 60 days. We offer free returns for orders placed on maisonamar.com.

Warranty Claims: For warranty concerns, email us at support@maisonamar.com. We’ve got you covered.

How to Make It Happen

Reach Out: Our friendly Maison Amar team will guide you through every step.

Details Matter: Share your order number and reason for return — we listen, learn, and improve.

Pack & Ship: Safely pack your timepiece, send it back, and we’ll take care of the rest.

Your Time, Our Promise: Maison Amar — where heritage meets elegance. Your journey begins here. 🌟

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